Supercuts Complaint

Supercuts Complaint

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Supercuts refuses to honor free haircut card with no expiration date.


I got my worst haircut ever from Supercuts at Stony Point NY. However, this pertains to all Supercuts. I have been a supercuts customer for many years. I have a card filled with employee signatures that entitles me to a free haircut. There is no expiration on it but no supercuts in my area will accept it. I tried calling customer service and it was like talking to a wall. Even the supervisor "Roxy" was useless and just parroted what everyone else said, "we no longer accept that card". They could have exchanged this for a gift card, but refused. It didn't matter that I am a long time customer that they were about to lose. As a result I will no longer be using any supercuts anywhere and will be posting this review every where possible. I hope it was worth it, Supercuts.


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